The main goals of the workshop were to provide the visitors with an overview of Batelco’s latest products, services and solutions and also to listen to their feedback regarding their experiences with Batelco’s network, after sales support and products services, in addition to indentifying any issues they may have.

As part of the workshop, the visiting personnel from the Regional Centre for ICT visited Batelco’s Customer Experience Centre which is a state-of-the-art facility designed and developed around the needs of customers giving them the opportunity to experience the latest innovative products and services offered by Batelco. The Centre features all of Batelco’s latest communication and ICT products, services and solutions in one convenient and modern location. Experienced consultants are on hand at the Centre to answer any questions and provide businesses with advice on the best solutions for their requirements.

Among the key products services showcased at the Centre are Batelco Network Infrastructure, Data Center, Unified Commuications, Collaboration and Mobility solutions. Also included are comprehensive Physical IT Security Solutions, high speed data and internet connectivity along with all relevant management tools.

The visitors also visited Batelco ideas, a new innovation centre that gives visitors a sneak peak into the future of Information and Communication Technologies (ICT). Batelco’s ideas Centre is a totally modern facility, which features the latest communication technologies and emerging services still in development. The Centre is a showcase for the future of communications and features a range of Smart Home services including Scenario Control, which will allow users to have control of various elements in their home such as lights and sounds at the single touch of a button using smart mobile applications. Also on show are new technologies like Digital Signage which represents the future of digital interactive marketing. Additionally visitors can experience first hand a variety of gadgets that use Proximity Communications and M2M (Machine to Machine) technology.

Batelco is committed to making continued efforts to build on the sound relationships it enjoys with leading Bahrain based enterprises, Batelco is committed to continuously upgrading its infrastructure while always remaining focussed on providing top quality services for business customers.

-Ends-

About Batelco
Batelco Group, listed on the Bahrain Bourse, is the leading integrated communications’ provider in the Kingdom of Bahrain and a company of reference among the region’s key telecommunications players for innovation and customer experience.

Batelco serves both the corporate and consumer markets in the most liberalised and competitive environment in the Middle East region. It delivers cutting-edge fixed and wireless telecommunications services to its customers in Bahrain, Kuwait, Saudi Arabia, Jordan, Yemen and Egypt.

The Batelco Group of companies offers end-to-end telecommunications solutions for its residential, business and government customers in Bahrain on Next Generation, all IP fixed and 3.75G wireless networks, MPLS based regional data solutions and, GSM mobile and WiMax broadband services across the countries in which it operates.

This press release has been issued by Batelco Corporate Affairs department.

For further information, please contact Batelco Public Relations Office

Public.Relations@btc.com.bh / Fax +973 17611898

© Press Release 2013

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