In keeping with the ‘traditional’ theme, Silah employees were elegantly dressed in ethnic attire and enjoyed an evening of fun and bonhomie.

The evening saw the women adorning their hands at the live henna stand, while the men relaxed and chatted at the traditional sitting space.

Raffles, performance awards and fun activities including recognising employees’ baby photographs kept the evening lively and enjoyable.

Silah in its three years of successful operations in Bahrain has continued maintaining a culture of providing a good work-life balance for its employees, keeping them happy and motivated at all times.

As proud members of the Silah family, the staff highlighted how they enjoyed working in an environment that is fun yet performance driven.

A stress-free atmosphere helps the workforce driven to focus on each call, remaining courteous and helpful and delivering the highest standard of work continuously.

Silah is a joint venture between Bahrain’s eGovernment Authority and UK-based, Merchants, a leader in contact centre solutions. Headquartered in Bahrain, Silah currently operates a facility in Kuwait and is looking to expand into UAE in the upcoming months.