The Authority’s Technical Operations Director Eng. Mohammed Alnoaimi stated that since the Authority launched the number portability system in the kingdom in 2011 which allowed the residents of Bahrain the ability to change providers seamlessly while keeping their original numbers and as of March 2015, the number of requests for mobile number port-outs have reached 186,749 in total with an average of 4,150 requests per month, while fixed line requests tally up to 4,958 in total with a monthly average of 118.

Eng. Alnoaimi added that the Authority strives to continuously work towards improving the process of number portability in the interest of serving the public at large, and recently, the TRA has taken notice through its monitoring that there happens to be a significant percentage of number portability requests getting automatically rejected by the number portability system due to consumers placing requests to transfer to another provider while still having unpaid dues with the original operator the service began with. In light of this, the Authority hereby makes a public service announcement that if there are any balances remaining with the original operator that are unpaid, such requests will get rejected.

About TRA
Since its establishment in 2002, the Telecommunications Regulatory Authority (TRA) of the Kingdom of Bahrain has been working with government, consumers, operators and investors to develop the country into the region’s most modern communications hub and to facilitate the growth of the market. As an exemplary Regulator for the region, TRA Bahrain independently carries out its duties in a transparent and non-discriminatory manner. More information about TRA can be viewed at www.tra.org.bh.

For further information please contact talbinali@tra.org.bh or +973 17 520000

© Press Release 2015

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