Ithmaar Bank, a Bahrain-based Islamic retail Bank, has reopened its West Riffa branch after enlarging it to accommodate additional tellers and customer service stations as well as dedicated facilities for female customers.
The expansion, said Ithmaar Bank assistant general manager and head of Retail Banking, Mohammed Janahi, is part of the Bank’s commitment to constantly improving its customer service offerings.
“The West Riffa Branch is one of the most popular in Ithmaar Bank’s retail banking network of 17 full service branches which, together with the 47 ATMs at strategic locations across Bahrain, are part of one of the largest networks in the Kingdom,” he said.
“In line with our commitment to continuous improvement, we decided to upgrade the branch to ensure better, faster service.
“The upgraded branch, which includes an almost 30 percent increase in total area over the previous branch premises, also increases the number of tellers, customer service and Ladies Only stations,” said Janahi. “This will significantly improve service and reduce waiting time which, in turn, will improve the overall experience for our customers,” he said.
Ithmaar Bank also operates a ladies branch, a full-service branch exclusively for ladies, on Bukawara Road in nearby East Riffa, as well as another full service branch on the same road. – TradeArabia News Service